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End or renew a tenancy

Applies to
  • Property managers
  • Admins
Before you start
  • The lease is active (or expiring) and not archived
  • You know the required notice period for the tenancy

Ending a tenancy and renewing one start from the same place — the lease record — but they lead in opposite directions. Serve notice to wind a tenancy down; renew to carry it into a new term on a fresh lease.

  1. In the sidebar, select Leases and open the lease.
  2. Select Terminate.
  3. Set the Effective date. The form shows the earliest date the notice period allows and rejects anything sooner.
  4. Enter the Reason. It is stored on the lease timeline.
  5. Confirm.

The lease moves to Notice given and the unit’s occupancy shows Notice given, so it appears in your upcoming-vacancy views. Rent keeps invoicing until the effective date.

On the effective date the lease moves to Terminated on its own — you don’t need to come back and close it manually.

  1. Open the lease and select Rent review.
  2. Enter the New rent and the Effective date.
  3. Confirm.

The new amount applies from the next invoice onwards. Invoices already issued are never re-priced. If the lease is RPI-linked, the rate isn’t fetched for you — set the new rent manually.

  1. Open the lease and select Renew.
  2. Adjust the term, rent and deposit for the new tenancy.
  3. Send the renewal for signature and activate it, the same way you would a new lease.

Only active or expiring leases can be renewed. The original lease moves to Renewed and links to its replacement, so you can walk the chain of terms from either end.

When a tenancy ends — by notice or by reaching its end date — a move-out inspection is scheduled ahead of the hand-back, and the deposit is reconciled from that inspection’s findings. The unit’s occupancy returns to Vacant so it can be leased again.